Work

2024

T-ECOSYS

Continuing the 0→1 vision through enabling the marketplace on B2B industrial platform

T-ECOSYS

Continuing the 0→1 vision through enabling the marketplace on B2B industrial platform

T-ECOSYS

Continuing the 0→1 vision through enabling the marketplace on B2B industrial platform

T-ECOSYS

Continuing the 0→1 vision through enabling the marketplace on B2B industrial platform

DesignOps

Onboarding 1,700+ designers onto Figma Enterprise, improving efficiency and better risk management

DesignOps

Onboarding 1,700+ designers onto Figma Enterprise, improving efficiency and better risk management

DesignOps

Onboarding 1,700+ designers onto Figma Enterprise, improving efficiency and better risk management

DesignOps

Onboarding 1,700+ designers onto Figma Enterprise, improving efficiency and better risk management

2023

T-ECOSYS

Led team of 6 to launch Thailand's first B2B industrial platform, building 0→1 to drive $2.2 million annually

T-ECOSYS

Led team of 6 to launch Thailand's first B2B industrial platform, building 0→1 to drive $2.2 million annually

T-ECOSYS

Led team of 6 to launch Thailand's first B2B industrial platform, building 0→1 to drive $2.2 million annually

T-ECOSYS

Led team of 6 to launch Thailand's first B2B industrial platform, building 0→1 to drive $2.2 million annually

Philippine Airlines

Led a team of 5 to conduct a mobile app experience audit and discovery, improving findability

Philippine Airlines

Led a team of 5 to conduct a mobile app experience audit and discovery, improving findability

Philippine Airlines

Led a team of 5 to conduct a mobile app experience audit and discovery, improving findability

Philippine Airlines

Led a team of 5 to conduct a mobile app experience audit and discovery, improving findability

Bank of the Philippine Islands

Led a team of 10 for a migration, with +20% pages per session and 8 business units with design system coverage

Bank of the Philippine Islands

Led a team of 10 for a migration, with +20% pages per session and 8 business units with design system coverage

Bank of the Philippine Islands

Led a team of 10 for a migration, with +20% pages per session and 8 business units with design system coverage

Bank of the Philippine Islands

Led a team of 10 for a migration, with +20% pages per session and 8 business units with design system coverage

CultureOps

With a team of 3, connected folks worldwide with a 35% increase in engagement rate

CultureOps

With a team of 3, connected folks worldwide with a 35% increase in engagement rate

CultureOps

With a team of 3, connected folks worldwide with a 35% increase in engagement rate

CultureOps

With a team of 3, connected folks worldwide with a 35% increase in engagement rate

Global sustainability council

Council founding of 40+ members to tackle initiatives related to sustainability and corporate social responsibility

Global sustainability council

Council founding of 40+ members to tackle initiatives related to sustainability and corporate social responsibility

Global sustainability council

Council founding of 40+ members to tackle initiatives related to sustainability and corporate social responsibility

Global sustainability council

Council founding of 40+ members to tackle initiatives related to sustainability and corporate social responsibility

RISE Mentorship

Rollout in ASEAN, increasing mentorship rates by 80%

RISE Mentorship

Rollout in ASEAN, increasing mentorship rates by 80%

RISE Mentorship

Rollout in ASEAN, increasing mentorship rates by 80%

RISE Mentorship

Rollout in ASEAN, increasing mentorship rates by 80%

2022

Design system accelerator

Centralized design system for a global consultancy, with +67% in delivery and 50% reduction in ramp-up time

Design system accelerator

Centralized design system for a global consultancy, with +67% in delivery and 50% reduction in ramp-up time

Design system accelerator

Centralized design system for a global consultancy, with +67% in delivery and 50% reduction in ramp-up time

Design system accelerator

Centralized design system for a global consultancy, with +67% in delivery and 50% reduction in ramp-up time

DesignOps

Upskilling 100% of the team in research and design ethics

DesignOps

Upskilling 100% of the team in research and design ethics

DesignOps

Upskilling 100% of the team in research and design ethics

DesignOps

Upskilling 100% of the team in research and design ethics

General Motors

Proposition design for regional expansion (sometimes the right answer is 'no'!)

General Motors

Proposition design for regional expansion (sometimes the right answer is 'no'!)

General Motors

Proposition design for regional expansion (sometimes the right answer is 'no'!)

General Motors

Proposition design for regional expansion (sometimes the right answer is 'no'!)

2021

DesignOps

Upskilled 70% of team in inclusive design

DesignOps

Upskilled 70% of team in inclusive design

DesignOps

Upskilled 70% of team in inclusive design

DesignOps

Upskilled 70% of team in inclusive design

AXA Philippines

Led team of 4 to develop an e-commerce strategy, enabling a new sales support channel for users and agents

AXA Philippines

Led team of 4 to develop an e-commerce strategy, enabling a new sales support channel for users and agents

AXA Philippines

Led team of 4 to develop an e-commerce strategy, enabling a new sales support channel for users and agents

AXA Philippines

Led team of 4 to develop an e-commerce strategy, enabling a new sales support channel for users and agents

DesignOps

Streamlined our new-hire onboarding process for increased visibility, with faster ramp-up time

DesignOps

Streamlined our new-hire onboarding process for increased visibility, with faster ramp-up time

DesignOps

Streamlined our new-hire onboarding process for increased visibility, with faster ramp-up time

DesignOps

Streamlined our new-hire onboarding process for increased visibility, with faster ramp-up time

2020

Robinhood

Led team of 8 to shape 25,000+ riders' experience, with $5.8 million earned by riders over >40 million orders

Robinhood

Led team of 8 to shape 25,000+ riders' experience, with $5.8 million earned by riders over >40 million orders

Robinhood

Led team of 8 to shape 25,000+ riders' experience, with $5.8 million earned by riders over >40 million orders

Robinhood

Led team of 8 to shape 25,000+ riders' experience, with $5.8 million earned by riders over >40 million orders

DesignOps

Led efforts to increase awareness to 100% of the team for antiracism in tech and design

DesignOps

Led efforts to increase awareness to 100% of the team for antiracism in tech and design

DesignOps

Led efforts to increase awareness to 100% of the team for antiracism in tech and design

DesignOps

Led efforts to increase awareness to 100% of the team for antiracism in tech and design

School bus tracker

Enabled parents to monitor commutes, decreasing waiting time and anxiety with rapid 0→1 design and development

School bus tracker

Enabled parents to monitor commutes, decreasing waiting time and anxiety with rapid 0→1 design and development

School bus tracker

Enabled parents to monitor commutes, decreasing waiting time and anxiety with rapid 0→1 design and development

School bus tracker

Enabled parents to monitor commutes, decreasing waiting time and anxiety with rapid 0→1 design and development

Prudential

Complete redesign for Asia with a more engaging experience and 660% increase in product enquiry (not a typo!)

Prudential

Complete redesign for Asia with a more engaging experience and 660% increase in product enquiry (not a typo!)

Prudential

Complete redesign for Asia with a more engaging experience and 660% increase in product enquiry (not a typo!)

Prudential

Complete redesign for Asia with a more engaging experience and 660% increase in product enquiry (not a typo!)

2019

TVS Motor

Enabled an ecosystem of electric vehicle rentals

TVS Motor

Enabled an ecosystem of electric vehicle rentals

TVS Motor

Enabled an ecosystem of electric vehicle rentals

TVS Motor

Enabled an ecosystem of electric vehicle rentals

Chevron

Increased app engagement by 35% for fleet riders by optimizing their journeys and moments that matter

Chevron

Increased app engagement by 35% for fleet riders by optimizing their journeys and moments that matter

Chevron

Increased app engagement by 35% for fleet riders by optimizing their journeys and moments that matter

Chevron

Increased app engagement by 35% for fleet riders by optimizing their journeys and moments that matter

Exxonmobil

Proposition design for in-vehicle payments, with research and design the driving force as a risk management tool

Exxonmobil

Proposition design for in-vehicle payments, with research and design the driving force as a risk management tool

Exxonmobil

Proposition design for in-vehicle payments, with research and design the driving force as a risk management tool

Exxonmobil

Proposition design for in-vehicle payments, with research and design the driving force as a risk management tool

2018

Connected Store

Phygital commerce experiences in liminal spaces

Connected Store

Phygital commerce experiences in liminal spaces

Connected Store

Phygital commerce experiences in liminal spaces

Connected Store

Phygital commerce experiences in liminal spaces

Bridgestone

PMO/Program management for financial systems migration, enabling more effective resource management

Bridgestone

PMO/Program management for financial systems migration, enabling more effective resource management

Bridgestone

PMO/Program management for financial systems migration, enabling more effective resource management

Bridgestone

PMO/Program management for financial systems migration, enabling more effective resource management

2017

HungryGoWhere

Revamped a well-loved reservations app and increased number of seated diners by 135%

HungryGoWhere

Revamped a well-loved reservations app and increased number of seated diners by 135%

HungryGoWhere

Revamped a well-loved reservations app and increased number of seated diners by 135%

HungryGoWhere

Revamped a well-loved reservations app and increased number of seated diners by 135%

DesignOps

Managed budget for tools and training, resulting in $42k saved through review and termination of SaaS contracts

DesignOps

Managed budget for tools and training, resulting in $42k saved through review and termination of SaaS contracts

DesignOps

Managed budget for tools and training, resulting in $42k saved through review and termination of SaaS contracts

DesignOps

Managed budget for tools and training, resulting in $42k saved through review and termination of SaaS contracts

Singtel Dash

Led service design for the ecosystem, identifying pain and gain points for more targeted strategic planning

Singtel Dash

Led service design for the ecosystem, identifying pain and gain points for more targeted strategic planning

Singtel Dash

Led service design for the ecosystem, identifying pain and gain points for more targeted strategic planning

Singtel Dash

Led service design for the ecosystem, identifying pain and gain points for more targeted strategic planning

2016

DesignOps

Organized and structured offsites, driving alignment of strategy and vision

DesignOps

Organized and structured offsites, driving alignment of strategy and vision

DesignOps

Organized and structured offsites, driving alignment of strategy and vision

DesignOps

Organized and structured offsites, driving alignment of strategy and vision

Singtel Prepaid

Reimagined the app experience, increasing monthly active users by 250% and top-up revenue by 150%

Singtel Prepaid

Reimagined the app experience, increasing monthly active users by 250% and top-up revenue by 150%

Singtel Prepaid

Reimagined the app experience, increasing monthly active users by 250% and top-up revenue by 150%

Singtel Prepaid

Reimagined the app experience, increasing monthly active users by 250% and top-up revenue by 150%

Singtel

Established first design system in the organization, aligning multiple channels, platforms and teams

Singtel

Established first design system in the organization, aligning multiple channels, platforms and teams

Singtel

Established first design system in the organization, aligning multiple channels, platforms and teams

Singtel

Established first design system in the organization, aligning multiple channels, platforms and teams

2015

Singtel.com

Unified 13+ portals for the first time since 2004, boosting customer satisfaction scores by 15%

Singtel.com

Unified 13+ portals for the first time since 2004, boosting customer satisfaction scores by 15%

Singtel.com

Unified 13+ portals for the first time since 2004, boosting customer satisfaction scores by 15%

Singtel.com

Unified 13+ portals for the first time since 2004, boosting customer satisfaction scores by 15%

GraphPaper

Headed design of a team productivity & collaboration tool, building the product from 0→1

GraphPaper

Headed design of a team productivity & collaboration tool, building the product from 0→1

GraphPaper

Headed design of a team productivity & collaboration tool, building the product from 0→1

GraphPaper

Headed design of a team productivity & collaboration tool, building the product from 0→1

2014

Singtel

Revamped the self-management app experience, setting a direction for best-in-class experiences

Singtel

Revamped the self-management app experience, setting a direction for best-in-class experiences

Singtel

Revamped the self-management app experience, setting a direction for best-in-class experiences

Singtel

Revamped the self-management app experience, setting a direction for best-in-class experiences

Connect

Book a session

Other stuff

Changelog

Non-design writing

🚧 Moderate tinkering mode!

Connect

Book a session

Other stuff

Changelog

Non-design writing

🚧 Moderate tinkering mode!

Connect

Book a session

Other stuff

Changelog

Non-design writing

🚧 Moderate tinkering mode!